Hospitality &
Hotel Guest Services
With Canada’s tourism industry booming, the demand for hospitality professionals has never been higher. This course provides hands-on training in hotel operations and guest services, emphasizing professionalism, efficiency, and empathy.
Your Career Path Begins Here
Introduction
To front desk systems and hotel software
Guest interaction
from greeting to feedback collection
Room bookings
Check-in/out processes, and concierge duties
Housekeeping
Standards, hygiene protocols, and room readiness
Real-World Applications
Graduates will be ready to work in hotels, resorts, lodges, or short-term rental services. Learners will understand how to create memorable guest experiences that drive positive reviews and repeat visits.
Ideal For
Hospitality newcomers, hotel staff, and international students seeking to enter the service industry.
Bonus Features
• Field assignments in local hospitality venues
• Guest lectures from hotel professionals
• Certificate of Completion
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contact us
Find us Here
- York College: 500–1000 Innovation Drive, Toronto, ON, Canada